Learn to Swim Pricing and Policies
How to Get Started
Our easy enrolment process means there is No Booking Fee, No Cancellation Fee and your initial enrolment can be made over the phone with a credit card.
You are always welcome to come into the centre to enrol with eftpos or cash if you prefer. Bookings cannot be made without payment.
Did you know you can use your ACTIVE KIDS VOUCHER to enrol?
By emailing your ACTIVE KIDS VOUCHER to our friendly reception team we can help get started. It’s a great opportunity to save money.
Direct Debit Payment
Booking Responsibility
Please be mindful of your responsibility to ensure funds are accessible from your nominated account from the 1st day of every month. Failure to do so will result in an additional administrative charge of $7.00. We reserve the right to refuse to teach any student who has an overdue account. We encourage parents and carers to make contact with the centre, either verbally, via email or front desk, to make arrangements to settle any overdue amounts proactively.
A minimum of 5 days notice prior to the end of the month must be given to cancel a booking and all cancellation forms must be completed in person at the centre.
Lesson Absence
- A minimum of 4hrs notice is require if you are unable to attend your lesson, otherwise the lesson will be forfeited and no makeup option available.
- Make up lessons must be completed within 8 weeks of the recorded missed lesson and it is the account holder’s responsibility to ensure all make up lessons are scheduled within that period.
- Make up lessons cannot be used as credit for any future payments.
- Make up lessons can only be used whilst there is a current perpetual booking. All scheduled make up lessons must be attended. If you do not attend your make up lesson, it is forfeited.
Holidays
With the exception of a small break at Christmas and all public holidays, Dive In Swimming Academy operates all year round. We operate throughout school holidays. In the event, a student cannot attend lessons during the school holidays, the above cancellation and makeup policy applies. You can record future absences at any time.
Safety
Safety is our absolute priority whilst your children are in our care. Please assist us to keep the centre safe for all by ensuring you report to reception upon arrival at the centre to have your attendance recorded. Please do not allow your child to enter the pool area or water before having their attendance recorded at reception. It is imperative that we know at all times which and how many children are in the centre, and failure to comply could put your child at risk should an emergency situation arise, or should we need to contact you.
Squad Pricing
All squad members must be assessed or graduated from learning to swim to qualify. Our squads are capped to ensure we can deliver a high level of quality coaching with the greatest attention to all swimmers. Fees are paid monthly via direct debit.
Different to previous years, a squad membership and confirmed allocated place is required prior to squad swimming. Casual attendance is no longer offered.
To register your interest please contact reception via email or phone.
